What  Worries Bankers, and How Well Are They Managing (Download)

Review the results of RMA’s first Operational Risk Benchmarking Survey

"What Worries Bankers, and How Well Are They Managing" presents the results from our March 2006 short survey on the state of operational risk management in banks. 139 RMA member and non-member institutions took part, 125 from North America and the balance from the rest of the world. The results were broken out by geographic area and asset size with respondents ranging from under $500 million in assets to over $10 billion.

Key Areas of the Survey

Reviewing the results of this survey will allow you to compare your experiences to those of your peers about the following:

• Which types of risk worry senior management most.
• How well are operational risks understood.
• How well are operational risks managed.

Key Findings

• External fraud worries North American banks more than any other type of operational risk; business disruption and system failure ranked second overall.
• Many banks are unsure that their people understand the risks that they should.
• Bigger banks tend to rate risks higher than small banks and small banks tend to think they manage them better.
• European institutions scored high in their concerns about risks related to clients, products, and business practices and about internal fraud.
• Global institutions score themselves higher than North American institutions on how well they manage their risks.